Interagency Resolution Unit

Background

The Council is authorized by law (under powers and duties of the Council, Social Services Law section 483-b) to identify and resolve interagency issues and jurisdictional disputes that impede access to services for children and youth who have complex needs and may require services from multiple agencies. 

Role of the Council on Children and Families (CCF)

CCF's Interagency Resolution Unit helps to:

  • Facilitate individual children, youth and young adults and their families receiving the most appropriate community-based or residential services
  • Minimize delays in arranging services or placement
  • Resolve interagency disputes that impede service delivery or placement

When to contact CCF's Interagency Resolution Unit?

  • After all service options have been explored by working with relevant local, regional and state officials and services cannot be identified or accessed.
  • A parent or caregiver feels their child's needs are not being met.
  • A child, youth or young adult is in an Emergency Room, medically cleared discharge, and assistance with a discharge plan is needed.

Who can refer to CCF's Interagency Resolution Unit: 

  • Individuals (self-referral)
  • Parents, Relatives, Caregivers
  • Family Court Judges
  • School Districts
  • Local Departments of Social Services
  • State Agencies and their Local or Regional Offices
  • Voluntary (Non-profit) Organizations
  • County and State Legislators 
  • Out-of-state Residential Schools and Programs
  • Advocates

What is needed to make a referral? A person making a referral must provide the following information (note: some information may not be applicable):

  • A completed CCF Intake Form and a signed Release of Information Form which is provided in the multiple languages listed below.
  • Medical History
  • Psychological Assessment
  • Psychiatric and Functional Assessments
  • Psycho-social History
  • Individualized Education Program (IEP)
  • Tracking and Billing System (TABS) Number
  • Court Proceedings
  • Recent Service and Placement History
  • Description of Barriers Encountered in Accessing Services

All information will be maintained confidentially.

 
ENGLISH Consent
AUTHORIZATION TO RELEASE INFORMATION

SPANISH Consent
AUTORIZACIÓN PARA OBTENER Y DIVULGAR INFORMACIÓN

BENGALI Consent
তথ্য প্রাপ্ত এবং প্রকাশের অনুমোদন
HATIAN CREOLE Consent
OTORIZASYON POU JWENN AK DIVILGE ENFÒMASYON
ITALIAN Consent
AUTORIZZAZIONE ALL’OTTENIMENTO E ALLA DIVULGAZIONE DI INFORMAZIONI
KOREAN Consent
정보 입수 및 공개 승인서
RUSSIAN Consent
РАЗРЕШЕНИЕ НА ПОЛУЧЕНИЕ И ПЕРЕДАЧУ ИНФОРМАЦИИ

TRADITIONAL CHINESE Consent
資訊獲取與披露授權書

YIDDISH Consent
אויטאריזאציע צו באקומען און ארויסצוגעבן אינפארמאציע

 

A referral containing all of the information mentioned above may be submitted to:

Sheila Jackson, Coordinator
Interagency Resolution Unit
NYS Council on Children and Families
52 Washington Street
West Building, Suite 99 
Rensselaer, NY 12144

Telephone: 518-402-3284
e-mail: sheila.jackson@ccf.ny.gov


Kathleen Rivers, Assistant Coordinator
Interagency Resolution Unit
NYS Council on Children and Families
52 Washington Street
West Building, Suite 99
Rensselaer, New York 12144

Telephone: 518-473-9032
e-mail: kathleen.rivers@ccf.ny.gov

 

Fax: 518-473-2570